Credit or Refund Request Form

Parent or Guardian Name
Participant Name
Drop files here or
Max. file size: 50 MB.
    Are you requesting a refund for an ice rental?
    I am requesting:
    Refund Policy
    -Credits/Refunds/Transfers are not guaranteed for any circumstances, including weather events and unforeseen circumstances sustained by the facility.
    -If a request is approved, fees may be withheld for processing up to $35 and any passed classes without limit.
    -Credit/Refund requests must be made through online form and Transfer Requests must be made through Program Directors. Please do not make requests through Customer Care or Accounting.
    -Requests for medical reasons should be accompanied by a doctor’s medical note.
    -Approval / processing fees still apply. Credits and/or refunds will not be given for COVID related absences.
    -Requests will not be approved after the conclusion of a program. for incomplete form submissions.
    -Requests may take 2-5 weeks for full processing