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About

Small FMC Ice Sports Logo
FMC Ice Sports (Facility Management Corporation) is an innovative leader of public recreational facility management, specializing in ice arena operations. Combined, FMC’s team has over a century of experience in the industry. Let us put our knowledge and skills to work for you!


Mission:

FMC exists to make our community a better place one skater at a time!

We will achieve that by delivering personalized customer service, programs that promote positive experiences and clean well-maintained facilities all at the lowest possible cost.


Values and Beliefs:

The following values and beliefs represent the cornerstone of the FMC Ice Sports organization. They are the most important aspects of our management and business philosophy. As an organization, we are committed to building upon this foundation of values and beliefs in order to achieve our mission.

We believe in:
  • Improving service to our patrons by understanding their needs, wants and desires and delivering programs and services to fulfill them
  • Communication as our most important skill and tool
  • A safe, healthy environment as our fundamental responsibility
  • Expanding the use of our facility to every segment of the community
  • Taking responsibility for our actions; sharing the credit for our success and learning from our failures
  • Constant improvement through creative innovation and a “can do” attitude
We value:
  • Personal and professional improvement through training & education
  • Pride in every aspect of one’s work
  • Teamwork to achieve our goals
  • Initiative to solve problems and improve service
  • Honesty and integrity in all areas of our professional relationships
  • Loyalty to the team and dedication to achieving our mission
FMC Patron’s Creed:
  • Our patrons are the most important people in our facilities.
  • Our patrons are not dependent on us, we are dependent on them.
  • Our patrons are not an interruption of our work. They are the purpose of it.
  • Our patrons do us a favor when they come into our facility and it’s our duty to service them.
  • Our patrons are partners in our business, not outsiders.
  • Our patrons are not just money in the cash register, they are human beings with feelings.
  • Our patrons are people who come to us with wants, needs and expectations. It’s our job to satisfy them.
  • Our patrons deserve the most courteous attention and service we can give. They are the heart and soul of our organization. They pay our salaries. Without them, this organization would cease to exist.